Terms And Conditions
These Terms and Conditions apply to the Online Golf Booking provided by ESP-Leisure. If you are having issues with the system, please check our FAQs for more information.
Online booking cancellations or alterations can only be made by emailing firstname.lastname@example.org. Cancellations made by telephone, fax or in person, will not be permitted whatsoever. The person whose credit/debit card was used to make the booking is the only person able to change an online booking. A refund will only be given if the booking is cancelled within 48 hours of the tee-off time and a copy of the booking confirmation email received is forwarded to email@example.com.Refunds will be credited to individual members, membership accounts.
When the Course is open and the weather conditions are questionable;
1) If a golfer(s) chooses to play a 9 hole round of golf, then the weather worsens and the golfer(s) decides not to continue, no refund will be given.
2) If the golfer(s) chooses to play an 18 hole round, if the golfer(s) come off the Course during or at the end of the front 9 holes, a refund of an 18 hole round less the cost of a 9 hole round will be given.
3) If the golfer(s) chooses to play an 18 hole round, if the golfer(s) come off the Course during the back 9 holes, no refund will be given. When the Course is closed, no person may play on the Course and all bookings are cancelled. It is then up to the individual(s) concerned to re-book their golf slots by emailing firstname.lastname@example.org within 24 hours of their original booking, pre-paid monies will be transferred to the new booking. Alternatively following a cancellation email refunds in the form of a credit can be placed on a members account. Member/Guest tee-off time’s booked online, but not fulfilled, will not be entitled to a refund.
Booking Buggies or Trolleys
Please note*: the booking system will automatically allocate one buggy for every 2 players booked, i.e. if you have booked golf for 2 players & click "Y" for buggy hire it will allocate & charge you for one buggy. If you have booked golf for 3 or 4 players and click "Y" for buggy hire it will allocate & charge for you 2 buggies. If you have booked for 3 or 4 players but only require one buggy we would recommend you click "N" for buggy required when making your golf booking and then "Make a New Booking" for "Extra Hire" and book your buggy through here instead. Follow the same instructions for trolley hire.